Terms of Service

Effective Date: Wednesday, April 9, 2025
Welcome to FunnelJourney! These Terms of Service (“Terms”) govern your use of the FunnelJourney platform, services, and related tools (collectively, the “Service”) provided by [Company Name] Pty Ltd, a company based in Melbourne, Australia. By accessing or using the Service, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, you must not access or use the Service.

1. Definitions

   • “FunnelJourney”, “we”, “us”, or “our”: Refers to [Company Name] Pty Ltd.
   • “User”, “you”, or “your”: Refers to any individual or entity using the Service.
   • “Merchant”: A business or individual using the Service to analyze funnel conversions and optimize user journeys.

2. Eligibility

   By using the Service, you represent and warrant that:

   1. You are at least 18 years old.

   2. You have the legal authority to enter into these Terms on behalf of yourself or your organization.

   3. Your use of the Service complies with all applicable laws and regulations.

3. Account Registration and Security

   1. Account Setup

      • You must register an account to access the Service.
      • You are responsible for providing accurate and up-to-date information during the registration process.

   2. Account Security

      • You are responsible for maintaining the confidentiality of your login credentials.
      • Notify us immediately of any unauthorized access to your account.

   3. Account Termination

      • We reserve the right to suspend or terminate accounts at our discretion, particularly if a User violates these Terms or engages in prohibited activities.

   4. Services Provided

      FunnelJourney provides tools to:
      • Track and analyze form submissions and funnel interactions.
      • Segment and monitor user behavior.
      • Generate insights and reports on user engagement.
      We do not guarantee specific results or uninterrupted access to the Service.

4. Services Provided

   FunnelJourney provides tools to:

   • Track and analyze form submissions and funnel interactions.
   • Segment and monitor user behavior.
   • Generate insights and reports on user engagement.

   We do not guarantee specific results or uninterrupted access to the Service.

5. Acceptable Use Policy

   You agree not to use the Service for:

   • Tracking unauthorized or fraudulent activity.
   • Violating data protection or privacy laws.
   • Collecting or storing sensitive personal data without proper consent.
   • Engaging in any unlawful, abusive, or deceptive practices.

   We reserve the right to monitor accounts and investigate suspected violations.

6. Payment Terms

   1. Pricing Plans

      • FunnelJourney operates on a subscription-based model with tiered pricing.
      • Additional usage fees apply for exceeding session or form submission limits.

   2. Billing & Invoices

      • Invoices are issued on the 1st of each month, covering usage for the previous month.
      • Payments must be completed within 7 calendar days of invoice issuance.

   3. Accepted Payment Methods

      • Payments can be made using Credit Cards or USDT (Tether cryptocurrency).

   4. Late Payments

      • Accounts with overdue balances may be suspended.
      • Additional late fees may apply for non-payment beyond the due date.

7. Privacy and Data Protection

   • Our handling of personal data is governed by our Privacy Policy.
   • By using the Service, you consent to the data practices outlined in our Privacy Policy.

8. Intellectual Property

   1. Ownership

      • FunnelJourney retains all rights, titles, and interests in the Service, including its design, features, and underlying technology.

   2. License

      • FunnelJourney grants you a limited, non-exclusive, non-transferable license to use the Service solely for its intended purpose.

   3. Prohibited Use

      • You may not reverse-engineer, duplicate, or exploit any part of the Service without explicit permission.

9. Third-Party Integrations

   • The Service may integrate with third-party tools (e.g., Google Analytics, CRM platforms).
   • FunnelJourney is not responsible for issues arising from these integrations.

10. Disclaimers and Limitation of Liability

    1. Service “As Is”

       • The Service is provided “as is” without warranties of any kind.
       • FunnelJourney disclaims liability for service interruptions, data loss, or errors.

    2. Liability Limitation

       • To the fullest extent permitted by law, FunnelJourney shall not be liable for indirect, incidental, or consequential damages.

11. Indemnification

    You agree to indemnify and hold FunnelJourney harmless from any claims, liabilities, damages, or expenses arising from:

    1. Your use of the Service.

    2. Your violation of these Terms.

12. Termination

    1. By You

       • You may terminate your account by contacting FunnelJourney support.
       • Any unpaid balance remains due upon termination.

    2. By Us

       • We may suspend or terminate your access if you violate these Terms, fail to pay invoices, or as required by law.

13. Dispute Resolution

    1. Governing Law

       • These Terms are governed by the laws of Victoria, Australia.

    2. Arbitration

       • Any disputes shall be resolved through arbitration in Melbourne, Australia.

    3. Class Action Waiver

       • You agree to resolve disputes individually and not as part of a class action.

14. Changes to Terms

    • FunnelJourney reserves the right to modify these Terms at any time.
    • Changes will be effective upon posting to our website.
    • Continued use of the Service constitutes acceptance of the revised Terms.

15. Contact Us

    If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

    FunnelJourney Pty Ltd

    Email : [email protected]

    Address : address data here, Melbourne, VIC, Australia

    By using FunnelJourney, you acknowledge that you have read, understood, and agreed to these Terms of Service.