Privacy Policy

Effective Date: Wednesday, April 9, 2025
FunnelJourney Pty Ltd (“FunnelJourney,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of its users. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the FunnelJourney platform, tools, and related services (collectively, the “Service”).

By using FunnelJourney, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Service.

1. Scope of This Privacy Policy

   This Privacy Policy applies to all users of the FunnelJourney platform, including businesses and individuals (“you” or “your”), and governs data collected through our website, services, and related communications.

2. Information We Collect

   We may collect the following types of information when you use our Service:

   1. Information You Provide

      1. Account Information: When you register for an account, we collect information such as your name, email address, business name, and payment details (e.g., credit card or cryptocurrency transaction details).
      2. Billing Information: We collect financial information necessary for processing payments, including credit card or USDT (US Dollar Tether) wallet information.
      3. Communication Data: If you contact us via email or other channels, we may collect information included in those communications.

   2. Automatically Collected Information

      1. Usage Data: Information about how you use the Service, including session counts, form submissions, page views, and timestamps.
      2. Device Information: Details about the device you use to access the Service, such as IP address, browser type, operating system, and screen resolution.
      3. Cookies and Tracking: We use cookies, beacons, and similar technologies to enhance your experience and analyze usage patterns.

   3. Third-Party Information

      We may collect data from third-party integrations, such as analytics providers, payment processors, or external tracking tools, to enhance the functionality of our Service.

3. How We Use Your Information

   We use the collected information for the following purposes:

   1. To Provide the Service:

      • Facilitate the tracking, management, and analytics of web forms and funnels.
      • Process payments and manage billing.

   2. To Improve and Optimize the Service:

      • Analyze usage trends to enhance performance and usability.
      • Test and develop new features

   3. To Communicate with You:

      • Send administrative notifications, such as billing reminders and system updates
      • Response to inquiries and provide customer support

   4. To Comply with Legal Obligations:

      • Ensure compliance with applicable laws, regulations, and contractual agreements

4. Sharing and Disclosure of Information

   We do not sell your personal information. However, we may share your information with third parties in the following situations:

   1. Service Providers:

      • Payment processors for billing purposes.
      • Analytics providers to monitor usage and performance.

   2. Legal Compliance:

      • When required by law or in response to valid legal requests (e.g., subpoenas, court orders).

   3. Business Transfers:

      • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

   4. With Your Consent:

      • We may share information with third parties if you explicitly consent.

5. Data Retention

   We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Data retention for analytics is limited to a maximum of six (6) months and is non-extendable. You may request deletion of your data by contacting us, subject to any legal or regulatory requirements.

6. Your Rights

   Depending on your location, you may have the following rights regarding your personal information:

   1. Access: The right to request access to your personal data.
   2. Correction: The right to request corrections to inaccurate or incomplete information.
   3. Deletion: The right to request deletion of your personal data, subject to legal requirements.
   4. Data Portability : The right to request your data in a portable format.
   5. Objection: The right to object to processing based on legitimate interests or direct marketing.

   To exercise your rights, contact us at [email protected].

7. Security

   We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Payment and Billing

   1. Payments are processed using Credit Card or USDT (US Dollar Tether).

   2. Invoices are generated monthly on the 1st of each calendar month and must be paid within 7 calendar days.

   3. Failure to pay invoices within the payment period will result in account suspension until the outstanding balance is cleared.

9. International Data Transfer

   As a company based in Australia, your information may be transferred and stored outside your country of residence. By using the Service, you consent to such data transfers.

10. Children's Privacy

    Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

    We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and the “Effective Date” will be updated accordingly. Continued use of the Service constitutes acceptance of the revised policy.

12. Contact Us

    If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

    FunnelJourney Pty Ltd

    Email : [email protected]

    Address : address data here, Melbourne, VIC, Australia

    By using FunnelJourney, you acknowledge that you have read, understood, and agreed to this Privacy Policy.